Professional Services

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Plexmatrix

Professional Services

We offer various Professional Service across different technology verticals. We have a large pool of talents and certified
engineers across various technology domains and we offer personalized support to meet the unique requirements of our customers.

Premium AMC

Every company that takes advantage of IT and cloud infrastructure to run their business needs a proactive reliable and experienced Annual Maintenance Contract provider. While one may be able to find a variety of IT AMC providers in UAE, what make us different from them all are the unique service propositions that we offer our clients with. As we boast of highly experienced, skilled, and certified engineers and technicians across multiple technical domains, We can support any and all needs of various companies through annual maintenance contracts. As a client-centric support provider, our AMC service is capable of offering comprehensive and full coverage to diverse equipment pieces, servers, networking, backup, Wi-Fi, firewall, IPT, Virtualization, cloud and more. As a result, whatever kind of technical support or contract that you are looking for, PLEXMATRIX’s comprehensive effort and team can offer you them. PLEXMATRIX offers the following types of A MC support for our clients

On-Site Engineer

We are an industry-leader in providing on-site IT support. Our approach to providing successful IT network support services is proactive, ensuring your organization is equipped for the present and prepared for the future. We offer full, high-level advisory and consulting services as part of every engagement. On-site resource have access to PLEXMATRIX talent pool to get the right skillset involvement on right time.

24/7 Support

We are driven by innovation and deliver efficient and comprehensive IT Support services that benefits all business to work differently 24/7. Our expertise in technology adaption and practice is widely spread across multiple segments, making us the choicest IT partner among some of the leading banks and finance organizations in the region

Helpdesk Service

A help desk could be a resource meant to provide the client or internal user with data and support associated with a company's processes, products and services. The aim of a help desk is to provide a centralized resource to answer questions, troubleshoot issues and facilitate solutions to known issues. Common samples of help-desks include: Technical Support centers, Product Support /Warranty functions, worker benefits desks and facilities service centers. PLEXMATRIX help desk utilizes various dimensions to oversee various types of inquiries.

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Plexmatrix Technologies is a solutions and integrated service management organization

Contact Us

29, 20 street
PORT SAEED - 129 , DUBAI

+971 55 996 9632

info@plexmatrixtech.com

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